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  PTWin User Tips / WORKING WITH BLACK BEAR SYSTEMS 

Pushing the Post Button

Tonto knew why
It controls quality
Consultants who misrepresent their relationship to Black Bear

Tip #: 4.2.83
Ver(s):PTWin32, V2, V1

PTWin32 is the most popular local government permitting software on the market. That honor carries with it our pledge to support our users. We do that through free phone support, detailed documentation, regular upgrades, web sites, broadcast emails, personalized training, report creation, data importation, custom modifications, etc.

Black Bear Systems is the soul source for PTWin32 and the only indisputable provider of services for the software. Unfortunately being the most accepted software attracts the attention of those who would misrepresent themselves as agents of Black Bear Systems.

We have no trainers, programmers, technical support, or data conversion staff who are not direct employees of Black Bear Systems, Inc.

There are a variety of 3rd party vendors who offer software and hardware products and services designed to interact with PTWin32. These companies do not represent themselves as agents of Black Bear and are autonomous concerns whose abilities you will need to judge for yourself.

There are also many consultants outside of Black Bear who work with PTWin32 but we do not officially certify them to do so. If anyone other than a Black Bear employee tells you they are sanctioned by Black Bear to work on PTWin32 they are misrepresenting the truth. If this happens to you please give us a call.

 

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