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Getting Black Bear to crack a lost Supervisor password

Tip #: 5.3.131
Ver(s): PTWin32, V2, V1

Security solves a lot of problems but it can create a few of its own. As soon as you secure something with a password you must remember that password…forever. This may seem like a simple thing to some, but if you’ve ever had to juggle a bunch of passwords then you know how easy it is to forget or lose that valuable string of characters.

It happens. You get things set up the way you like them and time passes. Staff members come and go. Eventually you find a need to change something but attempts to login as a user with supervisory privileges fail. No one currently around remembers the Supervisor password.

Let’s assume you have a clever computer person who tries to extract the password from the system. Fortunately, all they will find is useless encrypted garbage. That’s what security is for.

Are you doomed? Not in the slightest. All you need do is contact Black Bear and we can act as your locksmith. There are some conditions however.

Security is there to protect you so we won’t just crack the password for anyone who contacts us. We need to know that your request is above board.

To that end we will require a letter on jurisdiction letterhead, written by a staff member known to us as a primary contact. The letter should explain that you have lost your Supervisor password and instruct us to help you establish a new Supervisor password. As soon as we have your letter, either mailed or faxed, we will help you set up a new password.

 

 

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